Privacy Policy

Privacy Policy

Laura U Design Collective (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.laurau.com (the “Site”), engage with our services, or otherwise interact with us online.

Laura U Design Collective operates in the State of Texas, United States.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.


1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide to Us

When you interact with our Site, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project details or inquiry information
  • Billing and payment information (processed securely via third-party providers)
  • Any information you voluntarily provide through contact forms, newsletter signups, applications, or surveys

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referring website
  • Date and time of access
  • Usage data and analytics information

This information is collected through cookies, tracking pixels, and similar technologies.

C. SMS and Mobile Information

If you opt in to receive text messages from us, we may collect:

  • Your mobile phone number
  • Consent records
  • Message interaction data

 

1. Consent to Receive SMS Messages

By opting in to SMS communications from Laura U Design Collective, you consent to receive text messages from us at the mobile number provided. Consent to receive SMS messages is not a condition of purchasing any goods or services.

2. Types of Messages You May Receive

Depending on your selection at opt-in, you may receive messages related to:

  • General Communication: General inquiry responses and communication regarding your project, consultation, or interaction with Laura U Design Collective.

We only send messages relevant to the use case(s) you selected when you opted in.

3. Message Frequency

Message frequency may vary depending on your interactions with us and the nature of your inquiry or project.

4. Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier plan. Laura U Design Collective is not responsible for any charges imposed by your carrier.

5. Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. After you send “STOP,” you will receive a one-time confirmation message, and no further SMS messages will be sent to your number unless you opt back in.

6. Help and Support

For assistance with our SMS service:

  • Reply “HELP” to any SMS message you receive from us
  • Call us at 713-522-0855
  • Email us at info@laurau.com
  • Write to us at: 3933 Essex Ln, Houston, TX 77027

7. Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.

8. Privacy and Use of Information

We do not share, sell, rent, or trade your mobile phone number or opt-in status with third parties or affiliates for marketing or promotional purposes. Your information is used solely to facilitate the SMS communications described in this policy.

Any information collected in connection with our SMS program is handled in accordance with our general Privacy Policy, available at laurau.com/LUDC-privacy-policy, which governs how we collect, use, and protect your personal information more broadly.

9. Supported Carriers

Our SMS program is compatible with most major U.S. mobile carriers. Laura U Design Collective is not liable for undelivered or delayed messages due to carrier network issues.

10. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: 9/1/2025

 
 


2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and project requests
  • Provide design services
  • Process payments
  • Send newsletters or marketing communications (if you opt in)
  • Improve our website and user experience
  • Analyze website traffic and engagement
  • Maintain security and prevent fraud
  • Comply with legal obligations

We do not sell personal information.


3. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Understand user behavior
  • Improve functionality
  • Deliver relevant advertising
  • Analyze marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.


4. Sharing of Information

We may share your information with:

A. Service Providers

Third-party vendors who assist with:

  • Website hosting
  • Payment processing
  • Email marketing platforms
  • CRM systems
  • Analytics providers
  • SMS messaging platforms

These vendors are contractually obligated to safeguard your data.

B. Legal Compliance

We may disclose information:

  • To comply with legal processes
  • To respond to lawful requests
  • To protect our rights or property
  • To ensure user safety

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell or rent your personal information.

As stated above:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic transmission or storage system is guaranteed to be 100% secure.


7. Your Rights (U.S. Residents)

Depending on your state of residence, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, contact us at:
inquiry@laurau.com

Texas residents may also have rights under applicable state privacy laws.


8. Email Communications

If you subscribe to our newsletter, you may unsubscribe at any time by clicking the “unsubscribe” link in our emails.


9. SMS Communications

If you opt in to receive text messages:

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP
  • You may request assistance by replying HELP

We maintain records of SMS consent.

As stated above, text messaging originator opt-in data and consent will not be shared with third parties.


10. Children’s Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.


11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of those changes.


13. Contact Information

If you have questions about this Privacy Policy, please contact:

Laura U Design Collective
3933 Essex Ln, Houston
Texas, USA 77027
Email: inquiry@laurau.com
Phone: 713-522-0855
Website: www.laurau.com

 

We Value Your Privacy.

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