PLC role

PURCHASING AND LOGISTICS COORDINATOR 

About LUDC: 

Founded by Laura Umansky in 2006, the Laura U Design Collective is an award-winning firm that takes a full-service approach to residential design. Specializing in interior design and renovations, we explore creative environments that integrate beauty and function, inspired by our clients’ passions and joys. 

• Our Work: We design curated residential spaces that are a beautiful reflection of what’s most important to our clients. Our portfolio spans all style disciplines, from traditional to contemporary and everything in between. 

• Our Focus: With our exclusive focus in the residential space, we are committed to the design of home. We believe that human experience drives both the functionality and personality of every room.  Our projects are bold and genuine, entirely bespoke, and designed thoughtfully, with intention. 

• Our Culture: Our culture is a celebration – of great design and great people. We offer a high energy environment that promotes balance, one where we are both devoted to our work and supportive of our personal joys. We are always looking for talented collaborators who hope to find purpose in their practice and share our mission. 

The Role:  

The Purchasing and Logistics Coordinator at LUDC is responsible for procurement at our award-winning residential design firm. This important role manages placing all orders for our talented designers, and requires a passion for solving problems, all while maintaining the highest level of concierge customer service. 

As a PLC, you will be tasked with placing orders and ensuring they are received in good condition at our warehouse. Throughout the process you will monitor the progress of interior design orders, including troubleshooting delays and damages. You will also work with our vendors and designers to schedule installation of those orders at our clients’ homes. This role reports to the COO and will collaborate daily with members of the design, accounting, and leadership teams. 

To be successful in this position, you must be a self-starter, with a can-do attitude who possesses a passion for problem solving, digging into the details, and actively communicating with our team and with vendors. Excellent organizational skills and a sense of urgency are a must. Exceptional client care with a focus on teamwork and accountability is required.  

Key Responsibilities:  

• Manage the shipping and receiving of goods for all furnishings projects: 

• Input orders as needed, matching purchase receipts and invoices to projects in our purchasing software 

• Ensure all orders have been received by the vendor, noting shipping times, changes in pricing, or item discontinuation/low stock 

• Monitor and document freight cost, coordinate with third-party warehouse managers on item receipt, and schedule installations with multiple parties 

• Actively track ongoing project order timelines ranging from 6 months in length up to 5 years in length 

• Ensure quality of each item when received by our warehouse   

• Address returns and exchanges with urgency   

• Handle any issues with placed orders with the vendor prior to installation, as well as post-install 

• Maintain vendor relationships  

• Set up new accounts with vendors and maintain current vendor information in our ordering system 

• Expedite with Design Teams weekly and deliver in-depth weekly status reports to design team for project tracking and troubleshooting (include list of “HOT” items each week)  

• Monitor project damages and losses, while providing updates to the design team about fixes 

• Track item credits and price discrepancies in real time, providing updates to the design team as you are aware of them 

• Schedule product installations in Houston, throughout the US, and Internationally, each involving multiple vendors, shipping companies, contractors, and fabricators. 

• Attend project installations as needed to ensure projects are executed perfectly and to the client’s satisfaction  

• Own the Budget vs Actual process (BvA) – budgeted purchase costs vs. Actual purchase costs per project  

• Assist with accounting team on the payment of purchase orders and outstanding vendor invoices 

• Manage the reconciliation of all project purchases at project completion with accounting team 

To be Successful you are:  

• Degreed and/or Experienced  

• A bachelor’s degree or equal administrative/project management experience. 

• Tech Minded 

• Utilize Industry-specific ordering and project management software: we will train 

• Skilled in Microsoft Office 365: Word, Excel, Outlook 

• An excellent communicator both written and verbally   

• Eager to negotiate and troubleshoot remotely or face-to-face 

• Able to support our team by answering vendor and client emails and phone calls – you are relentless about getting the answers you need to keep projects moving forward 

• Able to work hard to maintain existing vendor relationships - you enjoy checking in and establishing a strong partnership with vendors, installers, and warehouse team 

• Able to successfully multi-task and place orders via our software, phone, and email according to vendor preference 

• Capable of effectively cooperating and collaborating with the design team, accounting department, operations team, vendors, and subcontractors in real time to support installation, revenue recognition, and client care 

• Determined to actively follow-up with clients and vendors in-person, via phone and email after projects are installed to ensure client satisfaction and project completion 

• Capable of working independently to ensure projects are ordered and received on time and to the highest degree of quality  

LUDC Perks and Benefits: 

• A Flexible/Hybrid work environment that promotes working from home and in the studio 

• Unlimited PTO 

• Our studio is closed for 2 weeks during the Holiday Season 

• Half-day Fridays EVERY Friday – We close the studio at 1pm after our All-Hands Champagne Friday celebratory meeting 

• Healthcare Benefits Covered by LUDC from 50%-100% (Medical, Dental, Vision, Long term Disability, Life Insurance) 

• Bi-annual bonusing   

• 401K with a 4% match 

• We regularly celebrate our team with catered lunches and team outings! 

• 50% Contribution to career-based membership dues (AIA, ASID, local chapters) 

 To apply, please send your resume to careers@laurau.com.